Website Owner: LP CarpentryConstruction

Registered Address: 58 Staples Barn, Henfield, West Sussex, BN5 9PW

Company VAT Registration Number: GB 471360405

Contact Information: 01273 965339 | info@lpcarpentryconstruction.co.uk

1. Introduction

Welcome to LP CarpentryConstruction’s website (“we,” “us,” or “our”). By accessing or using our website at www.lpcarpentryconstruction.co.uk (“the website”), you agree to comply with these Terms and Conditions (“Terms”). These Terms also apply to any construction-related services or goods provided through the website.

If you do not agree to these Terms, please discontinue your use of the website immediately.

2. Eligibility

2.1. By using this website, you confirm that you are at least 18 years old or have the legal capacity to enter into agreements in your jurisdiction. 

2.2. If you are acting on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these Terms. 

 3. Use of the Website

3.1. You agree to use the website for lawful purposes and refrain from any activities that may harm the website, its users, or our reputation. 

3.2. You must not: 

   - Introduce viruses, trojans, or other malicious software. 

   - Attempt to gain unauthorised access to the website or its systems. 

   - Use automated tools (e.g., bots, scrapers) to access or interact with the website. 

3.3. We reserve the right to suspend or terminate your access to the website if you breach these Terms. 

4. Construction Services and Goods

4.1. Quotations and Pricing

   - Quotations provided through the website or otherwise are valid for 30 days unless stated otherwise. 

   - Prices displayed on the website (if applicable) may not include VAT or delivery costs unless specified. 

   - We reserve the right to correct errors or omissions in pricing and update prices without prior notice. 

4.2. Booking Payment / Deposit

4.2.1 Once a quotation has been accepted, we will normally require a booking payment before allocating and reserving a start date or project period within our work schedule.

4.2.2 Our standard booking payment is typically 30% of the total agreed cost of the works. For certain projects, the booking payment may be higher and may be up to 50% of the total agreed cost of the works.

A higher booking payment may be required where, for example, the project involves substantial material purchases, bespoke or non-returnable goods, significant supplier commitments, subcontractor costs, extended diary reservation, or other project-specific expenditure.

4.2.3 The exact booking payment required for each project will be clearly stated in the quotation, contract or payment schedule provided to the client before the booking is confirmed.

4.2.4 The booking payment forms part of the total contract price and is not an additional charge.

4.2.5 In accepting the quotation and paying the booking payment, the client confirms that they wish us to reserve labour, project capacity and diary time for the agreed or provisionally agreed project period.

4.2.6 No project date or project period is secured until the required booking payment has been received and we have confirmed the booking in writing.

4.2.7 The booking payment may also be used towards costs reasonably incurred in preparing for the project, including materials, bespoke items, supplier orders, subcontractor commitments, project preparation and administration.

4.2.8 Where a project is cancelled or postponed by the client, any sums already paid will be dealt with in accordance with the cancellation and postponement provisions set out in these Terms.

4.3 Cancellation by the Client

4.3.1 Statutory cancellation rights

Where the client is a consumer and the contract is entered into at a distance or away from our business premises, the client may have a statutory right to cancel the contract within 14 days from the date the contract is entered into, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Legislation.gov.uk

Nothing in these Terms affects the client’s statutory rights.

Where the client expressly requests that we begin providing services during the statutory cancellation period, and we agree to do so, the client will be responsible for paying a proportionate amount for any services properly supplied up to the point at which we receive notice of cancellation, where permitted by law. Legislation.gov.uk

4.3.2 Cancellation after any applicable statutory cancellation period

Once any applicable statutory cancellation period has expired, the client may cancel the project at any time by giving us written notice.

Where the client cancels a confirmed project, they will be responsible for our reasonable losses and costs directly resulting from the cancellation.

These may include, where applicable:

• work, surveys, design, planning or preparation already undertaken;

• materials already purchased or ordered;

• bespoke, made-to-measure, specially manufactured or non-returnable goods;

• supplier cancellation, delivery or restocking charges;

• subcontractor costs or other third-party commitments;

• reasonable administration and project preparation costs;

• labour and working time specifically reserved for the project which we are unable reasonably to replace with alternative work; and

• reasonable loss of profit directly resulting from the cancellation.

We will take reasonable steps to minimise our losses, including seeking replacement work where reasonably practicable.

4.3.3 Treatment of the booking payment

The booking payment, which is typically 30% of the total agreed cost of the works and may be up to 50% for certain projects, will be credited against any amounts properly due following cancellation.

Payment of a booking payment does not mean that the whole amount will automatically be retained if the project is cancelled.

Where our reasonable losses arising from the cancellation are less than the amount already paid, the balance will be refunded to the client.

Where our reasonable losses exceed the amount already paid, the client will remain liable for the outstanding balance of those reasonable losses.

We will not retain or seek payment of more than the reasonable loss caused by the client's cancellation.

This reflects the current CMA/GOV.UK position that a business may generally recover actual losses resulting from cancellation, but cancellation charges should not be disproportionate or amount to a penalty. GOV.UK

4.3.4 Cancellation close to the agreed start date

The client acknowledges that cancelling a project close to its agreed start date may cause greater financial loss because labour, subcontractors and diary capacity may have been reserved specifically for their project and replacement work may not reasonably be available at short notice.

Where cancellation results in reserved working time remaining unfilled despite reasonable efforts to obtain alternative work, that loss may be included in the amount due under clause 4.3.2.

4.3.5 Calculation of cancellation costs

Where cancellation charges apply, we will provide the client with a reasonable explanation or breakdown of how the amount has been calculated.

The cancellation charge will take account of:

• costs already incurred;

• commitments that cannot reasonably be cancelled or recovered;

• losses arising from reserved labour and diary capacity;

• any replacement work we have been able reasonably to obtain; and

• any other savings resulting from the project not proceeding.

4.3.6 Method of cancellation

Cancellation should be given in writing by email to:

info@lpcarpentryconstruction.co.uk

Cancellation will take effect when we receive the client's written notice, subject to any statutory rights that apply.

4.4. Scope of Work

   - The agreed scope of work will be detailed in a formal contract provided separately. Changes to the scope must be agreed in writing and may incur additional costs. 

5. Intellectual Property

5.1. All content on the website, including but not limited to text, images, logos, designs, and software, is owned by us or licensed to us and is protected under UK intellectual property laws. 

5.2. You may view, download, and print content for personal use only. 

5.3. You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent. 

6. User-Generated Content

6.1. If the website allows users to submit content (e.g., reviews or testimonials), you grant us a non-exclusive, royalty-free licence to use, display, and distribute your content. 

6.2. Content submitted must not: 

   - Be unlawful, defamatory, or obscene. 

   - Infringe on the intellectual property or privacy rights of others. 

6.3. We reserve the right to moderate or remove user-generated content at our discretion. 

7. Data Protection and Privacy

7.1. We are committed to safeguarding your personal data in compliance with the UK GDPR and the Data Protection Act 2018. 

7.2. Personal data collected through the website will be used for providing our services, responding to enquiries, and legitimate business purposes. 

7.3. For more details, please refer to our Privacy Policy, available on the website. 

7.4. You have the right to access, rectify, or delete your personal data. To exercise these rights, contact us at info@lpcarpentryconstruction.co.uk. 

8. Limitation of Liability

8.1. We aim to ensure the website operates smoothly and securely but cannot guarantee uninterrupted or error-free access. 

8.2. To the fullest extent permitted by law, we are not liable for: 

   - Losses arising from your use of the website. 

   - Indirect, consequential, or incidental damages. 

8.3. For construction services, our liability is limited to the terms set out in individual service contracts and warranties. 

9. Delivery of Goods

9.1. Any delivery timelines provided on the website are estimates and not guarantees. 

9.2. If delivery is delayed for reasons outside our control (e.g., supplier issues, weather), we will inform you promptly and propose a revised timeline. 

10. Force Majeure

10.1. We are not liable for delays or failures caused by events outside our reasonable control, including but not limited to natural disasters, strikes, pandemics, or governmental restrictions. 

10.2. If a force majeure event affects our ability to perform our obligations, we will notify you as soon as practicable. 

11. Links to Third-Party Websites

11.1. The website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement. 

11.2. We are not responsible for the content, privacy practices, or availability of third-party websites. 

12. Changes to These Terms

12.1. We reserve the right to modify these Terms at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised Terms. 

13. Governing Law

13.1. These Terms and Conditions are governed by the laws of England and Wales. 

13.2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. 

14. Contact Information

If you have any questions about these Terms or need assistance, please contact us: 

Email: info@lpcarpentryconstruction.co.uk

Phone: 01273965399

Address: 58 Staples Barn, Henfield, West Sussex, BN5 9PW 

Acknowledgment:

By using our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.